Get in touch

We love hearing from you!

Whether you're an existing customer, or someone new to the world of tree planting, we're here to help! The best way to reach us is by email, but feel free to call or text us as well during normal business hours M-F 9-5 Central Time and we would be happy to answer any questions you may have.

Your Questions, Answered

Many of our customers most common questions can be answered right here. Please check to see if we have the answer you need posted below.

If you don't find the answer you need we'd be happy to help you so please don't hesitate to reach out!

Our trees are living things, and as such they can only be shipped at certain times of year when they are ready. We take orders in advance of our shipping dates every year and hold them until trees are ready to ship and weather is favorable for planting and transit. Shipment dates are posted on our product pages and the time frame for shipment of your order was shown there at the time of order. For reference our shipping dates are also listed below.

Exact timing of your shipment depends on your location. Southern states ship first in the spring and last in the fall, northern states ship last in spring and first in the fall. A notification email will be sent out prior to your shipment being mailed with included tracking info so you will know when to expect them.

Orders placed between 8/24/21 - 2/14/22 will ship: Late Apr- Early Jun

Orders placed between 2/15/22 - 3/31 will ship: Aug- Oct

We are currently taking orders for bare root trees as part of our Spring Sale, these will ship during the month of April

Inventory is updated regularly and the status listed on the product page is accurate.

We sell out of many trees in advance of a season, for example we usually sell out of trees for spring shipment during summer. If we have switched over to taking fall orders then all trees for spring shipment have been sold.

To be notified when a product is back in stock, join our mailing list. We will send out an email and let you know when we have trees available for order again. To join just scroll to the bottom of this page and look for the box that says "Join our mailing list". Enter your email in the space provided and you'll be signed up to get updates from us on product availability.

To be notified when a product is back in stock, join our mailing list. We will send out an email and let you know when we have trees available for order again. To join just scroll to the bottom of this page and look for the box that says "Join our mailing list". Enter your email in the space provided and you'll be signed up to get updates from us on product availability.

Chestnuts do best in full sun however they can tolerate some shade. Areas with at least 50% or more sunlight per day are suitable.

Chestnuts can do well in a wide range of soil types and conditions. Their main requirements are that soils be well drained and acidic. Stay away from overly wet areas.

Chestnuts need at least 2 trees for pollination. 3-5 is recommended for best results. Plant within 50yds of each other for best pollination.

Shipping Dates

We get many inquiries about shipping dates. If you have placed an order and want to know when it will ship refer to the schedule below. These dates are also posted on our product pages where your order was placed.

Exact timing of your shipment depends on your location. Southern states ship first in the spring and last in the fall, northern states ship last in spring and first in the fall. A notification email will be sent out prior to your shipment being mailed with included tracking info so you will know when to expect them.

Orders placed between 8/24/21 - 2/14/22 will ship: Late Apr- Early Jun

Orders placed between 2/15/22 - present will ship: Aug- Oct

We are currently taking orders for shipment in fall of 2022

Contact us

Filling out this form is the best way to contact us, we check our email regularly and usually reply within the day

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Contact Info

Email: contact@whitetailhillchestnuts.com

Phone: 256-415-4085

You can text us!

Our phones are not always staffed as we enter busy seasons such as the spring and fall months but we don't want to miss a chance to answer your questions. A better way to get in touch with us is to text us at the number above. We'll reply as soon as we can!